There are lots of points that clients require to know about the Water System Services. Customers require to learn about the services they obtain from the Utilities Commission in addition to what the prices will be for those solutions. Additionally, the terms, category and extent of service in addition to the responsibility of the Water System Solutions service provider to the Public are likewise important things to discover. All pertinent info about the integrity and also accessibility of the municipal water supply solutions have to be plainly recognized. The client is likewise anticipated to comprehend the objective of the Corporation and exactly how it operates. All billing as well as book-keeping records need to be plainly documented as well as available for evaluation at a set time. In all times, the terms and conditions, extent of service and also applicable tariffs of the Water supply Solutions will, in all events, be these same terms as well as tolls of service authorized by the governing body of Polk County. The client should be offered with a copy of this Service Arrangement at the time the installation of the new supply and also the very first monthly expense. This Service Arrangement, or “Contract”, is an agreement between the consumer and also the City of Polk County and also the Customer, as well as is a legally binding contract in between the customer and also the City. It gives every one of the lawful information of the customer’s obligation to the City as well as its acquired energy firms such as the amount of water the client might use, when the consumer might use the water, how much in gallons, what filtration system the Consumer will have set up, what devices is mounted and also exactly how the consumer might be billed for the solutions. The agreement likewise consists of every one of the prices related to the water and sewer line replacement, the pump fixing, meter and also payment costs, and the emergency situation alert strategy. Once the customer approves the terms of the Arrangement, the Consumer is in charge of paying the set quantity monthly, with a minimum of one extra settlement each month. This payment timetable works just during the preliminary six months of the meter’s collection. During those 6 months, the Consumer needs to spend for the full amount of the brand-new supply, including any suitable additional charges and also any type of reimbursements because of a breakdown of devices or bad service. When the client sets up the new supply and registers it in the system, the customer’s name is contributed to the listing of customers scheduled to obtain the month-to-month expense. The client has to read the monthly bill as well as pay according to the routine agreed upon in the Service Agreement. To secure both the City of Polk Area as well as its acquired out water companies, all meter readings as well as solution phone calls have to be reported to the Levee Administration Department. The Division will certainly preserve and also upgrade all client documents, consisting of the client’s name, address and also account number. All meter job and pump repair should be done according to the routine agreed upon in the Solution Agreement. If the client fails to pay as concurred in the Solution Agreement, the City will certainly execute all needed job under the instructions of the Dam department to resolve the problem. Failure to pay for meter job and/or pump repair work, by the client, shall create the upseting celebration to be assessed costs equal to the better of fifteen percent of the delinquent equilibrium or one hundred and fifty bucks. It is the Client’s obligation to ensure their pumps, meters as well as various other devices remain in excellent operating problem. Regular maintenance checks of equipment and cleansing to guarantee the smooth operation of the City’s water. Dam workers are offered to give any type of consumer aid needed. An ended meter reader lease is the last alternative for customers falling short to pay their current lease.